Facilitating interorganizational trust in strategic alliances by leveraging blockchain-based systems: Case studies of two eastern banks

Strategic alliances require mutual trust and collaboration between organizations. To increase alliance performance, organizations in a strategic are more likely to interpret each other’s equivocal behaviors positive way sustain the stability of relationship. Different from traditional mechanisms build interorganizational trust, blockchain facilitates among partners via its technology advantages, for example, public ledger distributed consensus. The decentralized nature blockchain-based system assures that no single organization can add information chain without an approval alliance, nor it make unilateral changes system. Drawing Affordance Theory, we propose exploratory research design understand structure system, as well how this influences blockchain-enabled performance. case studies two eastern banks indicate technical features help reduce improve trust. We discuss findings conclude paper with implications. • Two cases about ABS systems. Revealing managerial implications IS perspective. Technical properties enables data affordance process affordance. Data affordances support improvement